By Mark Mueller-Eberstein

ISBN-10: 0470912502

ISBN-13: 9780470912508

Insider secrets and techniques to competing-and winning-in the tech-savvy marketplace

The new iteration of expertise savvy employees is altering the way in which we glance at productiveness. Agility uniquely describes how expertise agility affects your business's functionality and will turn into a serious luck issue. A must-read for leaders defining company method and know-how implementation, the method it describes will convey easy methods to degree and force expertise adoption and the derived effect on enterprise results.

  • Includes foreign situations of assorted industries, from leaders
  • Incorporates the tips of suppleness, stability, adaptability, and coordination less than one umbrella
  • Uniquely describes how expertise agility affects enterprise performance

What differentiates Audi, BMW and Mercedes or GM? knowing it may make or holiday the way forward for a firm. Agility makes it transparent: the electronic divide could be noticeable in those that take complete benefit of the expertise as opposed to these in basic terms have it.

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Example text

Manufacturing, by nature or tradition, can be slow, yet consumers are constantly 42 OPTIMIZING FOR AGILITY looking for new products and experiences. S. 5 Del Monte Foods wanted to improve one division’s product lines, introduce new products, and maintain quality by streamlining its formula-change process. In the past, that process relied on manual routing, approval, tracking, filing, and archiving of documents related to development of new products. It was a time-consuming and errorprone process.

For example, in the Microsoft headquarters in Redmond, every employee had his or her own individual office. Like the free soda and coffee, this arrangement was just a part of the Microsoft culture. As the workforce grew, the older buildings couldn’t accommodate more employees and definitely didn’t accommodate a more collaborative and connected work environment. Newer buildings now look nothing like the original campus, and the individual offices are gone. The buildings have far more open and flexible layouts.

After comparing different alternatives, the Tieto team implemented Microsoft’s Office Communications Server with full Voice over Internet Protocol (VoIP) functionality, along with Exchange Server Unified Messaging. Using these tools, employees could communicate quickly with colleagues in other offices through instant messaging, email, or voice — all from their computers. And they could launch audio or video conferences whenever they needed to. It meant no more planes, complicated global conference calls, or long rounds of phone tag.

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Agility : competing and winning in a tech-savvy marketplace by Mark Mueller-Eberstein


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